City launches new website

The city has launched a redesigned website at www.burlington.ca in early February to be more efficient, searchable, and user‐friendly, with a responsive design easily viewed on any mobile device. The site will offer new web services, increase open data and information access, and expand public involvement options, among other outcomes. Combined with the city’s e-government strategy, some of the activities residents will be able to do online include:

• Pay tax or other city bills
• Book recreaction programs, or Tee-off times
• Join public survey and comment pages (eg. the Insight Burlington panel)
• Request a service e.g. Potholes, Traffic Signals, Street Lights, Graffiti, Coyotes
• View or add to the community calendar

In a recent community survey, nearly 60 per cent of residents said they rely on the website to learn about city programs and services.For more information about e-Government services, call 905-335-7600, ext. 7504 or visit www.burlington.ca/egov. For more about getting involved with city government, visit www.burlington.ca/getinvolved.My Take: I’m delighted by the project, which will allow residents better and easier access to information, along with options to report repairs needs in their neighbourhoods. I’m particularly pleased with the “you spoke, we acted” section that will be added, to let residents know how their input made a difference in city decisions.