City of Burlington Receives 2023 Granicus Digital Government Award for ‘Food for Feedback’ Event
*Please see below a news release issued by the City of Burlington.This week, the City of Burlington was announced as a 2023 Granicus Digital Government Award Winner for demonstrating an inclusive engagement approach through its annual ‘Food for Feedback’ event!This comes off the heels of Burlington’s Food for Feedback winning an honorable mention award, last month, in the ‘Extending the Practice through Creativity, Contribution and Innovation in the Field’ category fort the International Association for Public Participation (IAP2) Core Values Awards.
Since 2010, Granicus has honored government entities and employees who have embraced modern technologies that drive awareness of community programs, improve citizen experiences, transform outdated processes and inspire civic action.Through the annual ‘Food for Feedback’ event, residents city-wide are invited to come enjoy a free meal in exchange for sharing their thoughts on City projects. The annual family-friendly event features over 30 booths, members of City Council, four food trucks and seeks input on important City priorities such as transit, climate resiliency, customer experience and more.As part of the 13th annual Digital Government Awards, the City won first place in the ‘Changemaker - Community Engagement Award’ category for demonstrating a commitment to finding innovative ways to engage and support the local community.The honorees will be featured at Granicus’ Digital Transformation Summit on Oct. 25, 2023.
"We’re thrilled to win this award for Food for Feedback. To be able to engage with over 2000 residents in one event on 30 different City projects is incredible. Thank you to all the food trucks, staff, Council and of course all the residents who came out to provide their feedback." -- Michelle Dwyer, Manager of Engagement & Volunteers, City of Burlington
BACKGROUND:About GranicusGranicus is the global leader in customer engagement and experience technologies and services for the public sector. Now powering almost 30 billion digital interactions globally each year and connecting over 500,000 government professionals with 300 million opt-in subscribers, Granicus is proud to serve as a critical strategic partner to governments as they work to deliver equitable and secure government experiences.About Food for FeedbackFood for Feedback is an opportunity for residents to share their thoughts on City projects in a casual and fun setting in exchange for a free meal from one of the participating food trucks. Through the event, we are able to gather diverse input from residents of all ages, cultures and abilities, city-wide.Thank you to all the City staff who helped prepare for the event and participated this year.This event launched in 2019 and attendance was just over 1000 people. In 2019, the event was opened up to the Mayor and Council for their participation as well. In 2022 there was a total of 634 people who participated. In 2023, that total increased to 2000, hosting more than 30 feedback stations.We look forward to continuing to host this event for years to come.RELATED LINKS:
- Burlington’s Food for Feedback Wins Honourable Mention in IAP2 Core Values Awards & Named Finalist in Granicus Digital Government Awards
- To learn more about the 2023 Granicus Digital Government Awards, including the full list of winners, visit: 2023 Granicus Digital Government Awards Winners Announced
- Food for Feedback - www.getinvolvedburlington.ca/food-for-feedback